Established in 1986, our family owned company has rapidly developed by responding to technical advances in its field. Our investment in technical and engineering skills provide an expertise that involves aiming to satisfy all voice and data communication requirements of our customers. Our expertise involves system management and design, provision of associated voice and data hardware, installation of structured cable systems, ongoing maintenance and advice.

In line with our strategic plan we aim to continue our growth year on year and expand our client base. Our expertise compliments the needs of commercial and governmental organisations. Our present client base reflects the success we have in developing our business to that end.

We stay ahead of our competitors by ensuring we continue to invest in the technology, the development of our people and business, to be able to provide communication solutions to our clients present and future.

Standards

• BS 6701 Part 1 – Installation of apparatus intended for connection to certain telecommunication systems.
• ISO/IEC 11801 – Generic Cabling for Customer Premises.
• EN 50173 – Generic Cabling Systems.
• ANSI TIA/EIA 568A – Commercial Building Telecommunication Cabling Standard.
• ANSI TIA/EIA TSB 67 – Transmission Performance Specification for Field Testing of Unshielded Twisted Pair Cabling Systems.

Approvals

• BT – Approved Dealer
• BT – Network Service Provider
• Siemens - Authoried Reseller
• NEC - Authoried Dealer
• Management Systems - ISO 9001 Registered firm

We achieved registration and certification as an ISO 9002 registered firm on the 5th January 1994, and gained formal approval to ISO 9001:2000 on the 1st February 2002. We are subjected to two formal surveillance visits each year, our Certification Number is 3049/01 and our certifying body is ISOQAR Limited a UKAS accredited third party certification body. Our certification is valid until 7th February 2005.

CUSTOMER CARE

Daly Telecom believes that Care begins when we make the first contact with a prospective customer. This early contact is intended to begin the process by which a mutual successful commercial partnership is formed. Our five-point Customer Care Programme is designed to excel in providing our Customers with:

• Professional and technical advice - free of charge.
• Professionally designed voice & data systems; expertly installed and maintained.
• Ongoing monitoring of our Customers needs.
• Keeping our Customers informed of activities within our own company and technical developments in the voice & data business sector.
• A rapid and friendly response to Customers enquiries.

Daly Telecom excels in the delivery of our five-point programme by:

• Being a Communications Centre of Excellence covering the whole of the UK.
• Delivering affordable, quality solutions.
• Being committed to long-term business partnerships.
• Dealing with the voice & data sectors leading manufacturers and suppliers.
• Being passionate about the value of our employees, the development and training.
• Having a unique network of strategic business partners. This ensures the consistent support from highly respected specialist suppliers and engineers, which is critical when providing successful solutions to complex Customer requirements.

CLICK HERE TO VISIT OUR ONLINE CATALOGUE AND SHOP